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Privacy Policy

Your right to privacy and the security of your information and personal details are very important to Flint Edge. All our data is collected and stored in accordance with the Data Protection Act. We are registered under the company name Rimas Enterprises Limited under the Data Protection Act 1998 with Registered Number PZ9633935. Further information on the Data Protection Act can be found at www.dataprotection.gov.uk

Flint Edge is committed to preserving the privacy of all visitors to our website.

Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

What information do we collect?

When you visit, register or order products or services on www.flintedge.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. This information will be used to provide a reliable service and provide you a more personal website experience.

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

Use of your information

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our products and to notify you occasionally about important changes or developments to the website or our services.

Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you.

If you change your mind about being contacted in the future, please let us know at customer.service@flintedge.com

Disclosure of your information

The information you provide to us may be accessed by or given to third parties or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

Where you have consented when providing us with your details, we may also allow carefully selected third parties, including other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at customer.service@flintedge.com

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Cookies 

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information about how the website is used.

We use the following cookies on our website:
• A number of Google analytics cookies are used to collect information about how visitors use our site. We use the information to compile reports which help us to improve our website.
• A temporary session ID cookie is used to make the most efficient use of resources when you are browsing from page to page. The cookie is removed when you leave our website.
• A visitor cookie is used to monitor how long a visitor is on our site before they take an action (for example fill in one of our forms to contact us) and also to provide statistics on whether this is a visitor’s first visit to our site.
These cookies collect information in an anonymous form, we are NOT able to identify individual users from these cookies.

If you do not wish to allow this use of cookies, you may be able to change the settings on your browser to disable them. There is more information to help you on this link: www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
 
Security and Data Retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Accessing and Updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at customer.service@flintedge.com
We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our Privacy Policy

Any changes to our privacy policy in the future will be posted to the website.

Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to customer.service@flintedge.com or by telephone on 020 8816 8165 (International Callers +44 20 8816 8165)

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